Establishing a Lean Six Sigma Program in Higher Education

Carsten Svensson; Mohamed A. Baessa; Majed M. Bakhsh

Establishing a Lean Six Sigma Program in Higher Education

Carsten Svensson, Mohamed A. Baessa, Majed M. Bakhsh

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Abstract

Purpose: The objective of this paper is a contribution to the body of Lean Six Sigma knowledge within the vertical of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges. Approach: The observations presented in this paper, originates from rolling out a large lean six sigma implementation at a newly established university. The paper is supported with secondary data from literature. Findings: The paper will discuss the challenges of applying the lean six sigma method in a complex transactional environment. Research limitations: This paper is based on an empirical study of a single instance and authors’ experiences as practitioners. Originality: This paper is the first description of what is believed to be one of the largest implementations of Lean Six Sigma in higher education.

Original language	English (US)
Title of host publication	First International Conference on LSS for Higher Education
Publisher	First International Conference on LSS for Higher Education
State	Published - Sep 12 2013

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https://repository.kaust.edu.sa/bitstream/10754/301467/6/First%20International%20Conference%20on%20LSS%20for%20Higher%20Education%202013%20-%20Svenss%20%20%20%20%282%29_approved%20%282%29.pdf

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Svensson, C., Baessa, M. A., & Bakhsh, M. M. (2013). Establishing a Lean Six Sigma Program in Higher Education. In First International Conference on LSS for Higher Education First International Conference on LSS for Higher Education. https://repository.kaust.edu.sa/bitstream/10754/301467/6/First%20International%20Conference%20on%20LSS%20for%20Higher%20Education%202013%20-%20Svenss%20%20%20%20%282%29_approved%20%282%29.pdf

@inproceedings{cc4b7ddca4894aaa983a748692c7e911,

title = "Establishing a Lean Six Sigma Program in Higher Education",

abstract = "Purpose: The objective of this paper is a contribution to the body of Lean Six Sigma knowledge within the vertical of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges. Approach: The observations presented in this paper, originates from rolling out a large lean six sigma implementation at a newly established university. The paper is supported with secondary data from literature. Findings: The paper will discuss the challenges of applying the lean six sigma method in a complex transactional environment. Research limitations: This paper is based on an empirical study of a single instance and authors{\textquoteright} experiences as practitioners. Originality: This paper is the first description of what is believed to be one of the largest implementations of Lean Six Sigma in higher education.",

author = "Carsten Svensson and Baessa, {Mohamed A.} and Bakhsh, {Majed M.}",

note = "KAUST Repository Item: Exported on 2020-10-01",

year = "2013",

month = sep,

day = "12",

language = "English (US)",

booktitle = "First International Conference on LSS for Higher Education",

publisher = "First International Conference on LSS for Higher Education",

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Svensson, C, Baessa, MA & Bakhsh, MM 2013, Establishing a Lean Six Sigma Program in Higher Education. in First International Conference on LSS for Higher Education. First International Conference on LSS for Higher Education. <https://repository.kaust.edu.sa/bitstream/10754/301467/6/First%20International%20Conference%20on%20LSS%20for%20Higher%20Education%202013%20-%20Svenss%20%20%20%20%282%29_approved%20%282%29.pdf>

TY - GEN

T1 - Establishing a Lean Six Sigma Program in Higher Education

AU - Svensson, Carsten

AU - Baessa, Mohamed A.

AU - Bakhsh, Majed M.

N1 - KAUST Repository Item: Exported on 2020-10-01

PY - 2013/9/12

Y1 - 2013/9/12

N2 - Purpose: The objective of this paper is a contribution to the body of Lean Six Sigma knowledge within the vertical of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges. Approach: The observations presented in this paper, originates from rolling out a large lean six sigma implementation at a newly established university. The paper is supported with secondary data from literature. Findings: The paper will discuss the challenges of applying the lean six sigma method in a complex transactional environment. Research limitations: This paper is based on an empirical study of a single instance and authors’ experiences as practitioners. Originality: This paper is the first description of what is believed to be one of the largest implementations of Lean Six Sigma in higher education.

AB - Purpose: The objective of this paper is a contribution to the body of Lean Six Sigma knowledge within the vertical of higher education institutions. The paper will review the initial phase of an implementation and highlight future challenges. Approach: The observations presented in this paper, originates from rolling out a large lean six sigma implementation at a newly established university. The paper is supported with secondary data from literature. Findings: The paper will discuss the challenges of applying the lean six sigma method in a complex transactional environment. Research limitations: This paper is based on an empirical study of a single instance and authors’ experiences as practitioners. Originality: This paper is the first description of what is believed to be one of the largest implementations of Lean Six Sigma in higher education.

UR - http://hdl.handle.net/10754/301467

M3 - Conference contribution

BT - First International Conference on LSS for Higher Education

PB - First International Conference on LSS for Higher Education

ER -

Establishing a Lean Six Sigma Program in Higher Education

Abstract

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